Repair or Replace? How to Judge an Aging Copier
There is a point where continued repair stops being economical, and it is measurable.
The 50 percent rule
If a single repair costs more than half of a comparable replacement, and the machine is past its rated life in pages, replacement is usually correct.
Parts availability
Manufacturers typically support parts for five to seven years after a model is discontinued. Once parts move to salvage-only supply, downtime risk rises sharply.
Volume mismatch
Many offices run a machine rated for 5,000 pages a month at 15,000. It will keep failing no matter how well it is repaired. Right-sizing the device fixes the underlying problem.
When to bring in a technician
Anything that repeats after a proper reset, produces a burning smell, or involves the fuser or high-voltage section belongs with a trained technician. Austintero Co. serves Centennial and the surrounding Denver metro and can usually be on site the same business day.
Need hands on the machine? Call (720) 661-7464 or request a quote.